The Retail Finance Working Group Wednesday, 23 September 2020

Retail Finance

2019
2018

We believe that the best digital financial service companies have demonstrated exceptional efforts and mastery in transforming their organisations into digital powerhouses by going beyond the digitisation of products and services and concentrating, instead, on organisational agility, simplification, and a focus on core customer needs. Our data methodology can be viewed at the end of this page.

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Rank Financial Institutions Bottom
Line
Impact
Organisation Digital
& Innov
Operations Big Data
& Analytics
Technology Transactions Total
Scores
1 Ant Financial Services China 7.2 6.1 6.0 6.8 5.7 4.8 4.9 41.5
2 Tencent Financial Technologies China 7.0 5.8 5.5 6.5 5.3 4.8 4.6 39.6
3 WeBank China 6.5 4.0 3.4 5.6 2.7 3.9 4.3 30.4
4 JD Finance China 3.5 4.6 4.0 5.5 4.0 4.1 4.0 29.7
5 MyBank China 6.0 3.9 3.0 5.3 2.4 4.0 3.8 28.4
6 Kakao Bank Korea 6.0 4.5 3.0 5.9 1.5 3.8 3.7 28.3
7 Liv by ENBD UAE 4.4 4.4 4.0 2.0 1.8 3.1 3.3 23.1
8 Paytm Payments Bank India 4.7 3.5 3.5 2.5 1.5 3.8 3.0 22.5
9 Rakuten Bank Japan 5.0 4.7 3.2 2.0 1.5 3.4 2.1 22.0
10 Jibun Bank Japan 4.7 4.3 3.0 2.5 1.5 3.8 2.1 22.9