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CEOs: "Helping small businesses and enabling digital transactions key priorities amid pandemic"
In this CEO Perspectives series, we ask CEOs and chairmen of a number of banks around the world for their comments and opinions on how their institutions and the region they are in are affected by and responding to the COVID-19 pandemic. They share their personal assessment of how this crisis will play out, the outlook for their region's banking industry, their bank's readiness and first line responses to the crisis for both customers and staff, as well as how the crisis will change their bank and the industry in the long term. Here is an overview of what they said:

April 23, 2020 | -

"Bureaucracy will have to change and be rethought, paving the way for smarter and more agile ways of working, supported by digital tools and solutions, which will chart the way forward."

Diane Karusisi, CEO of Bank of Kigali, talks about the bank's responses to the pandemic and the necessity of using digital tools to offer smarter, more agile ways of working.

She also said that the recovery of economic activity will remain slow, despite government-imposed measures. Read More


Wick Veloso, President and CEO, Philippine National Bank

"The pandemic is changing consumer behaviour. To succeed in the so-called new normal, what matters is our ability to arm our teams with available technologies and logistical support."

Wick Ve...

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