CHINAInnovationST19

Retail Finance

2019
2018

We believe that the best digital financial services providers have demonstrated exceptional efforts and mastery by going beyond digitising products, and services, while focusing on organisational agility, simplification, and a focus on core customer needs. For a full interpretation of the results and an explanation of the evaluation criteria please go to our research note Top digital retail financial services provider in the Asia Pacific, Middle East and Africa.. The ranking was undertaken first in FY2017 and will be update bi-annually.

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Rank Financial Institutions Bottom
Line
Impact
Organisation Digital
& Innov
Operations Big Data
& Analytics
Technology Transactions Total
Scores
1 Ant Financial Services China 7.2 6.1 6.0 6.8 5.7 4.8 4.9 41.5
2 Tencent Financial Technologies China 7.0 5.8 5.5 6.5 5.3 4.8 4.6 39.6
3 WeBank China 6.5 4.0 3.4 5.6 2.7 3.9 4.3 30.4
4 JD Finance China 3.5 4.6 4.0 5.5 4.0 4.1 4.0 29.7
5 MyBank China 6.0 3.9 3.0 5.3 2.4 4.0 3.8 28.4
6 Kakao Bank Korea 6.0 4.5 3.0 5.9 1.5 3.8 3.7 28.3
7 Liv by ENBD UAE 4.4 4.4 4.0 2.0 1.8 3.1 3.3 23.1
8 Paytm Payments Bank India 4.7 3.5 3.5 2.5 1.5 3.8 3.0 22.5
9 Rakuten Bank Japan 5.0 4.7 3.2 2.0 1.5 3.4 2.1 22.0
10 Jibun Bank Japan 4.7 4.3 3.0 2.5 1.5 3.8 2.1 22.9