We believe that the best digital financial services providers have demonstrated exceptional efforts and mastery by going beyond digitising products, and services, while focusing on organisational agility, simplification, and a focus on core customer needs. For a full interpretation of the results and an explanation of the evaluation criteria please go to our research note Top digital retail financial services provider in the Asia Pacific, Middle East and Africa.. The ranking was undertaken first in FY2017 and will be update bi-annually.
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|1||Ant Financial Services China||7.2||6.1||6.0||6.8||5.7||4.8||4.9||41.5|
|2||Tencent Financial Technologies China||7.0||5.8||5.5||6.5||5.3||4.8||4.6||39.6|
|4||JD Finance China||3.5||4.6||4.0||5.5||4.0||4.1||4.0||29.7|
|6||Kakao Bank Korea||6.0||4.5||3.0||5.9||1.5||3.8||3.7||28.3|
|7||Liv by ENBD UAE||4.4||4.4||4.0||2.0||1.8||3.1||3.3||23.1|
|8||Paytm Payments Bank India||4.7||3.5||3.5||2.5||1.5||3.8||3.0||22.5|
|9||Rakuten Bank Japan||5.0||4.7||3.2||2.0||1.5||3.4||2.1||22.0|
|10||Jibun Bank Japan||4.7||4.3||3.0||2.5||1.5||3.8||2.1||22.9|